Terms and Conditions

Last updated: June 2025

In Brief – Service Overview

Our Service: International recruitment agency connecting talents with global opportunities
For Candidates: Free registration, job matching, career support, interview coordination
For Clients: Professional recruitment services, talent sourcing, hiring support, market insights
Your Commitments: Provide accurate information, respect confidentiality, comply with our policies
Our Commitments: Professional service, data protection, transparent communication, quality matching
Important: 18+ only, no guarantee of placement, fees apply to clients only
Disputes: Madagascar law governs, mediation preferred before litigation

 

1. Interpretation and Definitions

1.1 Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.2 Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Candidate means any individual who registers with our Service seeking employment opportunities or career advancement.

Client means any company, organization, or individual who engages our recruitment services to find suitable candidates for employment opportunities.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Sensorium Agency.

Country refers to: Madagascar

Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

Placement means the successful hiring of a Candidate by a Client through our recruitment services.

Service refers to the Website and all recruitment services provided by Sensorium Agency.

Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to Sensorium Agency, accessible from https://sensoriumagency.com

You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

2. Acknowledgment and Agreement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

Age Requirement: You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Privacy Policy: Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Service and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

 

3. Description of Services

3.1 Recruitment Services Overview

Sensorium Agency provides comprehensive recruitment and talent acquisition services including:

For Candidates :

• Job opportunity matching based on skills, experience, and preferences
• Career consultation and professional development advice
• Salary benchmarking and market insights
• CV review and optimization recommendations
• Access to exclusive job opportunities not publicly advertised
• Ongoing career support and relationship management

For Clients :

• Talent sourcing and candidate identification
• Comprehensive candidate screening and evaluation
• Interview coordination and scheduling
• Background checks and reference verification (where applicable)
• Salary benchmarking and market analysis
• Recruitment process management and consulting
• Temporary and permanent placement services
• Executive search and specialized recruitment
• Replacement guarantees for permanent placements (as per specific agreements)

3.2 Service Delivery Methods

Services are provided through various channels:

• Online platform accessible via website and mobile devices
• Direct communication via email, phone, and video conferencing
• In-person meetings and interviews when geographically feasible
• Partner agency network for extended reach and opportunities
• Third-party platforms and tools as necessary for service delivery

3.3 Geographic Scope

Our services operate internationally with particular focus on:

• UAE and surrounding countries
• European Union countries
• North American markets
• Asia-Pacific region
• African markets
• Other markets based on client needs and candidate preferences

3.4 Industry Specialization

We provide recruitment services across multiple sectors including but not limited to:

• Information Technology and Software Development
• Engineering and Technical Services
• Accounting and Finance
• Medical and Pharma
• Administrative and Support Services
• Call Center
• Executive and Senior Management positions
• Fintech

 

4. User Obligations and Conduct

4.1 Candidate Obligations

Information Accuracy :

• Provide truthful and accurate personal and professional information
• Ensure CV and resume information is current and verifiable
• Disclose any conflicts of interest or competing obligations
• Update availability status and job search preferences promptly

Professional Conduct :

• Attend scheduled interviews and meetings punctually
• Provide reasonable notice if unable to attend scheduled appointments
• Maintain professional communication with all parties
• Respect confidentiality of client information and job details
• Notify us promptly of any job offers or changes in employment status

Compliance Requirements :

• Comply with all applicable employment laws and regulations
• Maintain valid work authorization for desired positions
• Provide necessary documentation for background checks when required
• Respect intellectual property rights of all parties

4.2 Client Obligations

Service Engagement :

• Provide accurate job descriptions and requirements
• Define realistic expectations for candidate qualifications
• Offer competitive compensation packages aligned with market rates
• Provide timely feedback on candidate submissions and interviews
• Honor commitments made during the recruitment process

Legal Compliance :

• Comply with all applicable employment and anti-discrimination laws
• Respect candidate privacy and data protection requirements
• Provide equal opportunity consideration for all qualified candidates
• Maintain appropriate documentation for hiring decisions
• Honor agreed-upon terms regarding fees and payment schedules

Communication Standards :

• Respond to candidate communications in a timely and professional manner
• Provide constructive feedback to both candidates and our team
• Notify us of any changes to job requirements or hiring timelines
• Respect confidentiality agreements regarding candidate information

4.3 General Prohibited Conduct

All users are prohibited from:

Misuse of Platform :

• Using the Service for any unlawful purpose or in violation of applicable laws
• Interfering with or disrupting the integrity or performance of the Service
• Attempting to gain unauthorized access to any part of the Service
• Reverse engineering, decompiling, or disassembling any part of the Service

Inappropriate Content :

• Posting or transmitting offensive, discriminatory, or inappropriate content
• Sharing false, misleading, or defamatory information
• Violating intellectual property rights of others
• Distributing spam, malware, or other harmful content

Privacy Violations :

• Collecting or harvesting information about other users without consent
• Sharing personal information of others without authorization
• Using information obtained through the Service for unauthorized purposes
• Violating privacy expectations of other users

 

5. Intellectual Property Rights

5.1 Company Intellectual Property

Ownership of Platform Content :

• All website content, design elements, logos, trademarks, and proprietary materials are owned by Sensorium Agency
• Users are granted limited, non-exclusive, non-transferable access to use the platform for its intended purposes
• No rights are granted to reproduce, distribute, or create derivative works from our proprietary content
• Our trade names, trademarks, and service marks are protected intellectual property

Platform Technology:

• All software, algorithms, databases, and technical systems are proprietary to Sensorium Agency
• Users may not reverse engineer, copy, or attempt to recreate our platform technology
• Access to our systems is provided under license and may be revoked at any time
• Any improvements or suggestions provided by users may be incorporated into our platform without compensation

5.2 User Content Rights

User-Generated Content:

• Users retain ownership of personal information and content they submit (CVs, profiles, etc.)
• By submitting content, users grant us a worldwide, non-exclusive license to use such content for recruitment purposes
• Users warrant they have all necessary rights to submit content and grant the specified license
• Users are responsible for ensuring their content does not infringe third-party rights

License Scope :

• Our license to user content includes the right to store, process, display, and share content as necessary for service delivery
• Content may be shared with clients, partner agencies, and service providers as outlined in our Privacy Policy
• Users may request removal of their content, subject to our data retention policies and legal obligations
• The license continues for as long as necessary to fulfill our service obligations

5.3 Third-Party Content

External Resources:

• Our platform may integrate with or link to third-party services and content
• We do not claim ownership of third-party intellectual property
• Users must respect the intellectual property rights of all third parties
• Any disputes regarding third-party content must be resolved directly with the content owner

 

6. Confidentiality and Non-Disclosure

6.1 Mutual Confidentiality Obligations

Definition of Confidential Information:

Confidential information includes but is not limited to:

• Client company information, requirements, and business strategies
• Candidate personal and professional information
• Salary information and compensation packages
• Commercial terms and business relationships
• Proprietary recruitment methodologies and processes
• Market intelligence and competitive information
• Technical specifications and system information

Confidentiality Commitments:

• All parties agree to maintain strict confidentiality of shared information
• Information may only be used for legitimate recruitment purposes
• Disclosure to third parties requires prior written consent
• Confidentiality obligations survive termination of the relationship

6.2 Candidate Confidentiality

Privacy Protection :

• Candidate information is shared only with relevant clients and partners
• Anonymous profiles may be used for initial client interest assessment
• Explicit consent is obtained before sharing detailed candidate information
• Candidates have the right to control information sharing preferences

Non-Disclosure of Search Activities:

• We maintain confidentiality regarding candidates’ job search activities
• Current employers are not contacted without explicit candidate permission
• Discretion is exercised in all recruitment communications
• Professional references are verified with appropriate authorization

6.3 Client Confidentiality

Business Information Protection:

• Client business strategies and requirements remain confidential
• Competitor information is not shared between clients
• Hiring needs and organizational changes are kept confidential
• Market intelligence gathered is used ethically and responsibly

Recruitment Process Confidentiality:

• Details of hiring processes and decisions remain confidential
• Feedback and assessment information is protected
• Salary negotiations and offers are handled with discretion
• Unsuccessful candidate information is managed confidentially

 

7. Payment Terms and Fees

7.1 Fee Structure

For Clients :

• Permanent Placements: Typically, 15-25% of first-year gross salary
• Temporary Placements: Hourly or daily rates plus margin
• Executive Search: Fixed fee or percentage-based pricing
• Retained Search: Partial payment structure with milestones
• Additional Services: Consultation, assessment, and market analysis fees

For Candidates :

• All core recruitment services are provided free of charge
• Optional premium services may incur fees (clearly disclosed)
• Career coaching and specialized services may have associated costs
• No placement fees are charged to candidates

7.2 Payment Terms

Client Payment Obligations:

• Fees are due within 30 days of successful placement
• Late payment may incur interest charges and collection costs
• Dispute periods are typically 14 days from invoice date
• Payment methods include bank transfer, check, and approved online payments

Refund and Replacement Policies:

• Replacement guarantees typically cover 3-6 months post-placement
• Partial refunds may apply based on employment duration
• Administrative fees may be retained for processing costs
• Refund eligibility depends on specific service agreements

7.3 Currency and Taxation

Currency Considerations:

• Fees are typically quoted in USD, EUR, or local currency
• Exchange rate fluctuations may affect final amounts
• Currency conversion fees may apply to international transactions

Tax Responsibilities:

• Clients are responsible for applicable taxes and duties
• VAT or local taxes added where required by law
• Tax documentation provided as per local requirements
• International tax considerations handled case-by-case

 

8. Data Protection and Privacy

8.1 Data Collection and Processing

Types of Data Collected :

• Personal identification and contact information
• Professional background and qualifications
• Employment history and references
• Salary expectations and compensation data
• Interview notes and assessment results
• Communication records and correspondence

Legal Basis for Processing :

• Legitimate interest for recruitment and business operations
• Contractual necessity for service delivery
• Explicit consent for marketing and promotional activities
• Legal compliance for record-keeping and reporting

8.2 Data Security Measures

Technical Safeguards:

• Encryption of data in transit and at rest
• Secure access controls and authentication systems
• Regular security audits and vulnerability assessments
• Backup and disaster recovery procedures

Organizational Measures :

• Staff training on data protection and privacy
• Clear data handling and retention policies
• Incident response and breach notification procedures
• Regular review and update of security measures

8.3 International Data Transfers

Cross-Border Considerations:

• Data may be transferred internationally for recruitment purposes
• Appropriate safeguards implemented for international transfers
• Standard contractual clauses used where applicable
• Adequacy decisions and certification schemes relied upon

User Rights and Controls :

• Access to personal data upon request
• Correction of inaccurate or incomplete information
• Deletion of data subject to legal and business requirements
• Restriction or objection to certain processing activities

 

9. Limitation of Liability and Disclaimers

9.1 Service Disclaimers

“As Is” Service Provision:

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service.

No Guarantee of Results:

• We do not guarantee successful job placement for candidates
• Employment outcomes depend on multiple factors beyond our control
• Market conditions and client requirements may change
• Individual qualifications and interview performance affect results

Third-Party Services:

• We are not responsible for actions of third-party partners
• Client hiring decisions remain independent of our recommendations
• External factors may influence recruitment outcomes
• Integration with third-party platforms may have limitations

9.2 Limitation of Liability

Maximum Liability Limits:

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

Excluded Damages:

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever, including but not limited to:

• Damages for loss of profits or business opportunities
• Loss of data or other information
• Business interruption or operational delays
• Personal injury or reputational damage
• Third-party claims or legal costs

9.3 Indemnification

User Indemnification Obligations:

Users agree to indemnify, defend, and hold harmless the Company and its affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:

• Violation of these Terms and Conditions
• Infringement of third-party rights
• Provision of false or misleading information
• Breach of confidentiality obligations
• Illegal or unauthorized use of the Service

 

10. Termination and Suspension

10.1 Termination Rights

User Termination:

• Data deletion requests processed according to retention policies
• Access to services ceases immediately upon termination

Company Termination:

We may terminate or suspend Your contract immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Grounds for immediate termination include:

• Material breach of these Terms and Conditions
• Fraudulent or deceptive practices
• Violation of applicable laws or regulations
• Harm to our reputation or business interests
• Non-payment of fees or services (for clients)

10.2 Effects of Termination

Immediate Effects:

• Access to the Service will cease immediately
• Data processing may continue for legitimate business purposes
• Outstanding obligations and liabilities remain in effect
• Confidentiality obligations survive termination

Post-Termination Obligations:

• Return or destruction of confidential information
• Settlement of outstanding fees and expenses
• Cooperation with ongoing placement processes
• Compliance with data retention and deletion requirements

10.3 Survival of Terms

The following provisions shall survive termination of these Terms:

• Intellectual Property Rights
• Confidentiality and Non-Disclosure
• Limitation of Liability
• Indemnification
• Governing Law and Dispute Resolution
• Data Protection obligations

 

11. Third-Party Services and Links

11.1 Third-Party Integrations

External Service Providers:

Our Service may integrate with or utilize third-party services including:

• Social media platforms for profile information
• Background check and verification services
• Payment processing and financial services
• Communication and collaboration tools
• Analytics and performance monitoring systems

Third-Party Responsibilities:

• We are not responsible for the availability or performance of third-party services
• Third-party terms and conditions apply to their respective services
• Privacy policies of third parties govern their data handling practices
• Integration issues may affect service delivery

11.2 External Links and Content

Links to Other Websites:

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

Disclaimer of Responsibility:

You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

 

12. Governing Law and Dispute Resolution

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

 

13. General Provisions

Severability:

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver:

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation:

These Terms and Conditions may have been translated if We have made them available to You in languages other than English. You agree that the original English text shall prevail in the case of a dispute or inconsistency between language versions.

 

14. Updates and Modifications

14.1 Changes to Terms

Modification Rights:

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

Notification Methods:

Changes to these Terms will be communicated through:

• Email notification to registered users
• Prominent notice on our website homepage
• In-platform notifications for active users
• Updated “Last Modified” date on this document

Acceptance of Changes:

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

14.2 Service Updates

Platform Improvements:

We continuously work to improve our services and may introduce new features, modify existing functionality, or discontinue certain services. Users will be notified of significant changes that affect their use of the platform.

Backward Compatibility:

While we strive to maintain backward compatibility, some updates may require user action or may affect the functionality of integrated systems. We will provide reasonable advance notice of such changes.

 

15. Contact Information and Support

General Inquiries:

• Email: hr@sensoriumagency.com
• Website: https://sensoriumagency.com

 

Standard Response Times:

• General inquiries: 48 hours during business days
• Technical support: 24 hours for urgent issues
• Privacy requests: 30 days as required by law
• Legal matters: 10 business days

 

16. Acknowledgment and Acceptance

By using our Service, you acknowledge that:

1. You have read and understood these Terms and Conditions in their entirety
2. You agree to be bound by all provisions contained herein
3. You understand your rights and obligations as a user of our Service
4. You acknowledge that these Terms constitute a legally binding agreement
5. You have the legal capacity and authority to enter into this agreement
6. You will comply with all applicable laws and regulations in your use of our Service

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on the Service, shall constitute the entire agreement between us concerning the Service.

 

Last Updated: June 2025
Next Review Date: June 2026

For questions about these Terms and Conditions, please contact us using the information provided in Section 16.