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Showing 10 pre-vetted professionals

Talent profiles

Vetted Portfolio
Anonymised professional profile
ID: SR-RE-A1F76 Junior

Customer Support Team Leader | Technical Support Specialist

Remote

"I can ensure customers receive professional, efficient, and reliable support across every interaction. With 2+ years of experience handling technical, billing, and account-related issues for fintech, telecom, and retail clients, I can manage 35–75+ daily interactions across phone, email, and live chat while maintaining 85–90% CSAT. I can independently resolve complex customer issues, maintain a high standard of service, and contribute to a positive customer experience in fast-paced remote environments. I can also lead and coach support teams of up to 25 agents, conduct quality assurance evaluations, and monitor performance against key KPIs, SLAs, and AHT targets. Proven ability to take ownership, work independently, and deliver consistent customer support with minimal supervision."
Technical Troubleshooting & Help Desk Support Software & Platform Support Multi-Channel Support (Phone Email Live Chat)
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Vetted Portfolio
Anonymised professional profile
ID: SR-US-108 Mid-Level

Medical Doctor (MD) | Healthcare Professional | Patient Care & Clinical Services

USA

"I am a Medical Doctor with a strong interest in healthcare systems, public health, and professional development. Throughout my career, I have gained experience in clinical practice, healthcare coordination, and organizational operations. I am passionate about improving community health outcomes and contributing to innovative solutions in healthcare. I am eager to expand my global perspective, strengthen my professional skills, and collaborate with international professionals to create meaningful impact."
Clinical Patient Care Public Health Healthcare Coordination Medical Documentation Health Program Implementation
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Vetted Portfolio
Anonymised professional profile
ID: SR-EU-803 Mid-Level

Medical Student | Midwife Diploma | Women & Community Health Advocate|

Europe

"Dedicated medical student and Diploma midwifery graduate with practical experience in hospital volunteering and community health services. Passionate about maternal and child health, medical education, and research development. Experienced in collaborating with humanitarian and social organizations to support vulnerable women and children. Author and translator of several medical textbooks in my native language, contributing to improved accessibility of medical knowledge. Committed to advancing healthcare access, research engagement, and evidence-based medical practice."
Maternal Health Clinical Assistance Midwifery Care Community Health Support Medical Translation
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Vetted Portfolio
Anonymised professional profile
ID: SR-AF-848 Senior

Customer service specialist

Africa

"Bilingual (English and French) customer support professional with over 2 years of experience in high-volume contact centers. Proven ability to resolve complex inquiries across phone, chat, and email while maintaining high CSAT and first-contact resolution. Strong communicator with experience in upselling and international customer environments. "
Customer support customer relationship management Customer Satisfaction (CSAT) First-Contact Resolution (FCR) Quality Assurance
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Vetted Portfolio
Anonymised professional profile
ID: SR-AF-393 Mid-Level

Pharmacy Technologist

Africa

"Highly motivated pharmacy technologist with hospital and retail experience. Proficient in pharmacy systems, medication dispensing, and inventory management. Proven ability to provide excellent patient care through effective communication and teamwork. Enthusiastic about contributing to a dynamic pharmacy team and delivering exceptional care."
Inventory Management Medication Safety Medication Dispensing Patient Counseling Prescription Processing
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Vetted Portfolio
Anonymised professional profile
ID: SR-UA-347 Mid-Level

Computer Science Student |Aspiring Software Engineer |

UAE

"I am a high-achieving Computer Science student with a CGPA of 3.85/4.0 and Dean’s List recognition. I have strong interests in data structures, algorithms, operating systems, and software development. I am committed to continuous learning, analytical thinking, and developing efficient technical solutions. Known for my honesty, teamwork, and communication skills, I aim to build a professional career in the technology industry."
C++ Java Python Flutter
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Vetted Portfolio
Anonymised professional profile
ID: SR-EU-705 Expert/Lead

Data Scientist / AI Specialist

Europe

"I am a data-driven professional with expertise in data science, machine learning, and artificial intelligence. I specialize in extracting actionable insights from complex datasets, building predictive models, and leveraging AI technologies to solve real-world problems. Passionate about transforming data into strategic solutions that drive innovation and optimize business performance."
Machine Learning Deep Learning Artificial Intelligence Data Analysis Data Visualization
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Vetted Portfolio
Anonymised professional profile
ID: SR-AF-887 Expert/Lead

Senior Accountant

Africa

"I am a detail-oriented and results-driven accountant with extensive experience in financial reporting, budgeting, and compliance. Over the years, I have developed a strong expertise in managing accounts, streamlining financial processes, and ensuring accuracy in all transactions. I am passionate about leveraging my analytical skills and accounting knowledge to support organizational growth and strategic decision-making."
Financial Reporting Budgeting & Forecasting Tax Compliance Accounts Payable & Receivable Audit Coordination
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Vetted Portfolio
Anonymised professional profile
ID: SR-US-205 Senior

Tax Accountant

USA

"Detail-oriented and confident accounting, auditing taxation and customer services professional with strong critical thinking and analytical skills. Excels in both collaborative and independent work environments. "
Accounting Software Accounting Principles Financial Reporting Tax Compliance Budgeting
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Vetted Portfolio
Anonymised professional profile
ID: SR-EU-758 Mid-Level

Drupal Developer

Europe

"PHP Developer with 4+ years of experience specializing in Drupal 8-10, including complex migrations from Drupal 7 to 9/10, custom module and theme development, and performance optimizations. Proven expertise in migrating e-commerce data, implementing advanced search solutions with SOLR and Elasticsearch, and integrating third-party services such as Keycloak, OneTrust, and Collabora. Strong background in code refactoring, SEO implementation (GTM, Matomo, Schema.org), and contributing to the Drupal Social distribution. Actively maintain multiple modules, including Quiz Maker, on Drupal.org."
Drupal 8-11 PHP 7.3-8.4 Composer Git SQL
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